Privacy Policy for Herbshire

Effective Date: 21/08/24

At Herbshire, we prioritize your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.

  1. Information We Collect

We may collect the following information:

  • Personal Data: Name, email, phone number, delivery address, and payment details.
  • Non-Personal Data: Browser type, IP address, and usage data.
  • Cookies: These are used to enhance website functionality and improve user experience.
  1. Use of Information

Your information is used for:

  • Order Fulfillment: To process and deliver orders through our delivery partners, Swiggy, Zomato, or our direct delivery service.
  • Marketing: To send promotional materials via WhatsApp, email, or SMS, with your consent.
  • Customer Support: To address inquiries or issues.
  • Personalization: To improve your browsing and shopping experience.
  • Legal Compliance: To fulfill any legal obligations.
  1. Marketing Communications

We use various platforms, including WhatsApp, Instagram, and Meta (Facebook), to send notifications such as order updates, promotions, and customer support. By providing your contact information, you consent to receive such communications. You may opt out at any time by following the instructions provided in our messages or by contacting us directly.

  1. Sharing of Information

We may share your data with third parties to facilitate our services:

  • Delivery Partners: Swiggy, Zomato.
  • Payment Providers: For secure transaction processing through Paytm, Google Pay, PhonePe, Razorpay, and other UPI payment gateways.
  • AiSensy: For WhatsApp communication services.

We do not sell or rent your personal data to third parties for marketing purposes without your explicit consent.

  1. Data Security

We employ standard security measures to safeguard your personal data, but no method of transmission over the Internet is entirely secure. We strive to protect your information to the best of our abilities.

  1. Your Rights

You have the right to:

  • Access and obtain a copy of your data.
  • Correct any inaccurate or incomplete data.
  • Request the deletion of your data, subject to legal obligations.
  • Opt out of marketing communications.
  1. Changes to this Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review it regularly.

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us at:

Herbshire

  • Email:shire@gmail.com
  • Phone: +91 93162 33486
  • WhatsApp: +91 9978904452